How can we help?

The Help Center will quickly help you find answers about your Beautlix account, service bookings, visit cancellations, payments, and platform usage.

For clients

Search, bookings, reviews, and account management.

HOME
Simply open the Beautlix website, find a service or salon using the search, and book a visit — registration is not required but having an account lets you track bookings and favorite salons.
Use the search bar on the homepage or the 'Search Salons' page — you can search by service name, city, or a specific salon's name.
SEARCH AND FILTERING
On the salons list page, select the desired category (e.g., hairdresser, manicure, massage) in the filter bar — the list will update automatically.
Use the city filter or the map view on the salons page to see only salons located in the most convenient area for you.
In the filters panel, set your desired price range so that the list shows only salons within your budget.
The sorting feature lets you order salons from the highest rated — just select the 'By Rating' sort option.
REGISTRATION AND LOGIN
Click 'Sign Up' in the top menu, choose 'Register,' and enter your email and password.
Click 'Sign In,' enter the email and password you used during registration.
After logging in, go to 'My Profile' and edit your name, phone, or other information.
In profile settings, find the 'Password' section where you can change it by entering your old and new password.
On the login page, click "Forgot password" and follow the instructions sent by email.
Susisiekite su mumis adresu hello@beautlix.com su prašymu ištrinti paskyrą — tai atliksime per kelias darbo dienas.
BOOKINGS
On the salon page, select the service, click "Book", choose a time, and confirm the reservation.
Only actually available times are shown in the booking window — simply choose the date and time that are most convenient for you.
After confirming the chosen time, the reservation is automatically registered, and you will receive a confirmation by email.
Go to "My bookings" in your profile and click "Cancel" next to the reservation you want to cancel.
You can cancel your reservation and create a new one at a more convenient time in your profile.
A confirmation is sent automatically by email immediately after booking.
A reminder is sent automatically by email shortly before your appointment time.
REVIEWS
After your visit, the salon page will provide an option to leave a rating and comment — visible to logged-in clients.
In the review form, select a star rating from 1 to 5 and write a short comment about your experience.
DISCOUNTS
Active discounts and promotions are posted on salon pages and profiles — they are shown directly next to the service price.
If the salon offers a discount code, you can enter it at the reservation confirmation step.
HELP AND SUPPORT
On the salon card or page, click the heart icon to add it to your favorites.
Log in and go to "My Profile" → "Favorites", where you will find all marked salons.
The salon page contains contact information — phone number, address, and, if provided, email.
Susisiekite su mumis adresu hello@beautlix.com arba naudokite kontaktų formą Pagalbos centre.
Rašykite mums hello@beautlix.com nurodydami rezervacijos numerį ir problemos aprašymą — atsakysime per 1–2 darbo dienas.
Refunds depend on the specific salon's cancellation policy — first contact the salon, and in case of disagreements — contact Beautlix support.

For business

Salon registration, services, staff, and booking management.

DISCOUNTS
Click the “For Business” menu item, fill out the registration form, and you will get access to the control panel within minutes.
After registration, select “Create Salon” in the control panel and enter the name, address, description, and photos.
SERVICES AND PRICING
In the control panel, go to the “Services” section and click “Add Service,” specifying the name, category, duration, and price.
You can set and edit the price for each service directly in the “Services” section.
In the “Working Hours” section, set the salon’s hours for each day of the week — this will automatically limit available booking times.
STAFF
In the “Employees” section, you can view, add, and edit your salon team members.
Click “Add Employee” and enter the name, specialization, and assigned services.
You can assign an individual work schedule to each employee in the “Employees” section.
BOOKINGS
In the control panel’s “Bookings” section, you see all incoming, upcoming, and completed bookings.
Bookings are usually confirmed automatically, but you can set manual confirmation in the “Settings” section.
For a specific booking, click “Cancel” and, if you want, provide a reason to the client.
The calendar view in the control panel shows all bookings by day, week, or month.
REVIEWS
In the Reviews section, you can see all comments and ratings left by clients.
There is an option to write a public reply to each review, which will be visible to all visitors of the salon's page.
DISCOUNTS
In the Discounts section, you can create, edit, and deactivate promotions for your salon.
Click "New Discount," select the service, discount amount, and validity period.
HELP AND SUPPORT
All salon management is done through the dashboard — services, employees, bookings, discounts, and statistics all in one place.
The Analytics section displays statistics on visits, bookings, and clients in graphical form.
In the Income section, you can see turnover by period, service, and employee.
In settings, you can choose which payment methods the salon accepts — cash, card, or online payment.
Contact the Beautlix business support team at hello@beautlix.pl.
Rašykite mums hello@beautlix.com su detaliu problemos aprašymu — atsakysime per 1–2 darbo dienas.

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